Scammers count on scaring you into a knee jerk reaction. And what better way to scare you than to claim your bank account has been restricted? In the latest phishing scam targeting Bank of America customers, the subject predictably reads: "Important message about your account". In the message itself, the scammers start off politely:
As part of our efforts to provide a safe and secure environment for the
online community, we regularly screen account activity.
Our review of your account has identified an issue regarding its safe use.
We have placed a restriction on your account as a precaution.
Then they begin prepping you for the kill:
To lift the restriction we will require some further information from you.
If, once we review your further information and we're confident that the
use of your account does not present a safety risk to our service and
customers, we'll be happy to reinstate your account.
And then they move in for the kill:
We have sent you an attachment which contains all the necessary steps in order to restore your account access.
Download and open it in your browser.
After we have gathered the necessary information, you will regain full access to your account.
Of course, if you open that attachment (named "Site Key Verification.html") and enter the requested information, the only one gaining full access to your account will be the attackers.
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